Contact our team
Need help? Our support team is available to help with questions, account-related issues, technical concerns, or general feedback. You can contact us by live chat, email, or phone for quick help with deposits, withdrawals, verification, or gameplay problems. Our team can also guide you through verification and payment questions. We aim to respond promptly and keep communication clear, so reach out any time using the convenient channels below.
| Department | Contact |
|---|---|
| Customer support | [email protected] Live chat 24/7 Reply within 30 minutes |
| General enquiries | [email protected] Typical reply within 24 hours |
| Affiliate enquiries | [email protected] Account manager available |
| Phone | +1 416 385 7429 Available Mon-Fri, 09:00-18:00 |
| Working hours | Chat 24/7, Phone Mon-Fri, 09:00-18:00 |
| Payments | [email protected] Typically processed within 1-3 business days |
| Privacy | [email protected] Data and privacy requests |
Email Support
Email is the preferred contact method for detailed requests, account-related issues, or cases that require explanations or documents. Please include a clear subject line and up-to-date contact details so our team can identify your account quickly. Attaching relevant files and providing the best phone number available helps avoid delays and speeds up verification or support responses.
Submit your enquiry
NameEmailMessageSend messageResponse Time
Contacting support: most inquiries are answered within one business day. For straightforward account or payment questions you can expect a reply the same day; more complex cases, such as document verification or security reviews, may take several business days to resolve depending on the issue. We appreciate your patience and will update you as work progresses.
Feedback
We want to hear from you. If you have feedback, suggestions, or ideas to improve the website, please share them via live chat or email [email protected]. Your input is reviewed carefully by our team and used to make the site easier to use, polish promotions, and improve customer service. Thanks for helping us make the site better for Canadian players.